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Frequently Asked Questions

Last Update 7 napja

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How to Enable CBMS Integration in Tigg

Introduction

kanchan thapa

Last Update 7 napja

As per the Inland Revenue Department (IRD) mandate, businesses with an annual turnover exceeding NPR 10 Crores are required to integrate their billing system with the Central Billing Monitoring System (CBMS). Tigg provides a seamless integration that allows your sales invoices and credit notes to sync automatically with the IRD portal.

Step 1: Accessing the Configuration Page

  1. Log into your Tigg dashboard.
  2. Navigate to Configuration from the main menu.
  3. Under the Organization section, click on IRD Sync.

Step 2: Entering IRD Credentials

  1. In the IRD Sync setup page, you will be prompted to enter a Username and Password.
  2. Input the exact Username and Password of your Taxpayer Portal for CBMS integration.
  3. After entering the credentials, click on the Update Credentials button.
Your Tigg account is now ready to automatically sync data with the IRD's CBMS portal.

Step 3: Verifying the Sync (Testing with an Invoice)

To ensure that the configuration is working correctly, you should test it by generating a transaction:
  1. Create a normal sales bill/invoice in Tigg.
  2. Save and Approve the bill . As soon as the bill is approved, the details are automatically pushed to the CBMS system.
  3. To verify if it successfully synced, log into your official Taxpayer CBMS Portal (https://cbms.ird.gov.np:8060/) using your taxpayer login credentials.
  4. Go to the Report section on the left side of the portal menu and navigate to My Sales Register Sync.
  5. Select the relevant Month and Fiscal Year, then click Search.
  6. You should see the exact bill generated from Tigg appear successfully in this list.
(Note: Credit Notes follow the exact same automated sync process once they are saved and approved.

Step 4: Troubleshooting Unsynced Bills (Manual Re-sync)
In case of technical issues or internet disruptions where a bill fails to sync automatically, you can manually push it to the portal:
  1. Within Tigg, go to the Invoices section.
  2. Click on Options and select View Unsynced. This will display a list of all bills that failed to reach the government portal.
  3. Select the specific unsynced bill you want to correct and click the Re-sync button.
  4. Once completed, the bill will successfully update on the IRD portal reports.

(Note : Same process can be used to resync the unsynced credit notes also)


For further assistance or specialized queries, contact the Tigg Support.


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